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Question: Creating an implementation plan, implementing the change, and monitoring the impact of the change are important parts of:

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  1.  Dealing with disgruntled employees
  2.  The change process
  3.  Personal response to change
  4.  The Ladder of Inference

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2. The change process

Creating an implementation plan, implementing the change, and monitoring the impact of the change are important parts of the change process.

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