Creating an implementation plan, implementing the change, and monitoring the impact of the change

Question

Question: Creating an implementation plan, implementing the change, and monitoring the impact of the change are important parts of:

Options:

1.  Dealing with disgruntled employees
2.  The change process
3.  Personal response to change
4.  The Ladder of Inference

Answer 1

2. The change process

Creating an implementation plan, implementing the change, and monitoring the impact of the change are important parts of the change process.