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Question: Which of the following internal roadblocks to effective listening is exemplified by the statement, “We’ve never done it that way before?”

Options:

  1.  Halo effect
  2.  Resistance to change
  3.  Stereotyping
  4.  Hearing only facts and not feelings

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2. Resistance to change

Resistance to change is exemplified by the statement, “We’ve never done it that way before?”

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