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Question: The critical first outcome in the problem-solving process is:

Options:

  1.  A definition of the scope of the issue.
  2.  A clearly identified problem statement.
  3.  A challenge that embodies an undesirable situation.
  4.  A well-analyzed solution.

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2. A clearly identified problem statement.

The critical first outcome in the problem-solving process is a clearly identified problem statement.

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