In order to increase your capacity to manage social media communication, in particular during a crisis when

Question

Question: In order to increase your capacity to manage social media communication, in particular during a crisis when social networks are very active with posts, an option would be to:

Options:

1.  Only focus on posts from or about victims
2.  Block users from posting information about anything other than the crisis at hand
3.  Defer monitoring of social media until the workload dies down
4.  Use pre­identified, trained volunteers

Answer 1

4. Use pre­identified, trained volunteers

In order to increase your capacity to manage social media communication, in particular during a crisis when social networks are very active with posts, an option would be to use pre­identified, trained volunteers.