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Question: Which statement below is false as it pertains to mediation (a form of Alternative Dispute Resolution)?

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  1.  A trained neutral party conducts the mediation session(s).
  2.  A mediator helps the parties work toward reaching a mutually acceptable resolution.
  3.  Mediation can occur at various times during the EEO complaint process.
  4.  All employees who file an EEO complaint must go through mediation.

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4. All employees who file an EEO complaint must go through mediation.

"All employees who file an EEO complaint must go through mediation" is false as it pertains to mediation (a form of Alternative Dispute Resolution).

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