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Question: Which of the following is not true of business communication as a problem-solving activity?

Options:

  1. There is one best solution to each business communication problem.
  2. The business communication process may involve some backtracking rather than following a strictly linear path.
  3. Solving business communication problems involves creativity and judgment as well as research and analysis.
  4. The basic plans for common types of business messages need to be adapted to each situation.

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1. There is one best solution to each business communication problem.

"There is one best solution to each business communication problem" is not true of business communication as a problem-solving activity.

For business communication as a problem-solving activity, there can be many solutions to a single business communication.

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